Before placing an order

Prepare your account for the transfer

To ensure the transfer is completed quickly and without problems, make sure you meet the five requirements below before placing an order.

Unlocked market

You need access to the transfer market in Web App or Companion. The transfer cannot start without it.

View the Web App guide ➔

At least 1,500 coins

Your account must have at least 1,500 coins. Have less? Quick Sell a few players.

Clean account

There must be no unassigned items on the account. Leave at least five free slots on the transfer list.

Log out of the game

Log out of Ultimate Team to the game's main menu. Do not hard power-off your console.

Check the instructions ↓

⚠️ Important: You can order coins only after completing all the steps above!

Critical step: Logging out of the game correctly

Before we can start working, EA servers must register that you are no longer playing Ultimate Team.

If you simply close the game on PC (for example with ALT+F4) or cut power to your console while in Ultimate Team, your account will be locked in Web App for 30 minutes, delaying the transfer.

  1. 1

    While in Ultimate Team, keep pressing “Back” (Circle on PlayStation / B on Xbox) until a message appears.

  2. 2

    The game will ask: “Are you sure you want to leave Ultimate Team?”.

  3. 3

    Select “YES”. When the FC 27 main menu appears, you have logged out correctly!

Where can I find Backup Codes?

Generate your backup codes in your EA Account settings in a few seconds.

Watch the short video guide on YouTube
  1. 1

    Go to myaccount.ea.com and sign in with your account details.

  2. 2

    From the menu, select Security and Privacy, then go to Two-factor authentication.

  3. 3

    Click the small arrow next to the verification method and select Backup Codes. Copy two of them and provide them with your order.